Support Center
We're here to help you succeed. Find answers, get support, and access resources to make the most of your experience with Swift Sage Tech.
How Can We Help?
Choose the best way to get the support you need
Frequently Asked Questions
Quick answers to common questions
Getting Started
How do I start a new project?
Contact us through our contact form or schedule a consultation call. We'll discuss your requirements and provide a detailed proposal.
What information do you need to begin?
We need project requirements, timeline, budget, and any existing assets or documentation you have.
How long does the initial consultation take?
Initial consultations typically take 30-60 minutes depending on project complexity.
Project Management
How do you handle project communication?
We use dedicated project channels, regular video calls, and provide weekly progress reports.
Can I make changes during development?
Yes, we accommodate reasonable changes. Major scope changes may affect timeline and budget.
What happens if the project is delayed?
We communicate delays immediately and work with you to adjust timelines and minimize impact.
Technical Support
Do you provide post-launch support?
Yes, we offer various support packages including maintenance, updates, and technical assistance.
What technologies do you work with?
We work with modern technologies including React, Next.js, Node.js, Python, and cloud platforms.
Do you provide hosting services?
We can help set up hosting on platforms like AWS, Vercel, or Netlify, and provide ongoing management.
Contact Methods
Multiple ways to reach our support team
Email Support
support@swiftsagetech.com
24 hours
24/7
Phone Support
+1 (555) 123-4567
Immediate
Mon-Fri 9AM-6PM EST
Live Chat
Available on website
< 5 minutes
Mon-Fri 9AM-6PM EST
Emergency Support
For critical issues affecting production systems, contact our emergency support line.
Available 24/7 for existing clients with active support contracts
Still Need Help?
Can't find what you're looking for? Our support team is ready to assist you.